1. Introduction
Nagora (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer marketplace platform.
2. Information we collect
2.1 Personal information
- Name and contact information (email address).
- Account credentials and authentication data.
- Profile information and preferences.
- Shipping addresses for transaction purposes.
2.2 Transaction information
- Nano wallet addresses and transaction history.
- Purchase and sale records.
- Dispute and resolution data.
- Communications related to transactions.
2.3 Technical information
- IP address and device information.
- Browser type and version.
- Usage patterns and platform interaction data.
- Cookies and similar tracking technologies.
3. How we use your information
- To provide and maintain our marketplace services.
- To process transactions and manage escrow services.
- To communicate with users about their transactions.
- To resolve disputes and provide customer support.
- To improve our platform and user experience.
- To ensure platform security and prevent fraud.
- To comply with legal obligations.
4. Information sharing and disclosure
Limited information necessary for transactions (such as shipping addresses) may be shared between buyers and sellers to facilitate commerce on our platform. We may also share information with trusted third-party service providers (cloud hosting, payment processing, customer support) and when required by law.
5. Data security
- Encryption of data in transit and at rest.
- Secure authentication mechanisms.
- Regular security audits and monitoring.
- Secure cloud infrastructure (AWS).
6. Blockchain considerations
Nano blockchain transactions are public and immutable. While we implement privacy measures on our platform, blockchain transactions can potentially be traced.
7. Data retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained longer for regulatory compliance and dispute resolution.
8. Your privacy rights
- Right to access your personal information.
- Right to update or correct your information.
- Right to request deletion of your account and data.
- Right to object to certain processing activities.
- Right to data portability where applicable.
9. Cookies and tracking
We only use cookies as necessary for authentication. No tracking cookies or otherwise are used by Nagora.
10. International data transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Children's privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware, we will take steps to delete it promptly.
12. Third-party links
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites.
13. Changes to this policy
We may update this Privacy Policy from time to time. We'll notify users of any material changes by updating the date above and posting a notice on the platform.
14. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact support.